Customer Advocate
SafeliteAlexandria, Virginia, United States
Posted March 3, 2026
Full Time
About the Company
We’re the auto glass experts. Since 1947, we’ve helped people get back to driving safely. They count on us to repair and replace their glass and recalibrate their vehicle’s advanced safety systems — and that’s something we don’t take lightly. But we’re more than just a glass company. Our teams go above and beyond, pushing the limits to innovate new ways to bring unexpected happiness to people every day. We empower our associates with the support they need to make a difference, deliver memorable service, and do the right thing. Because we know our people make our purpose possible. It’s this philosophy that drives our culture. Come join us. We want to be the best place you’ll ever work. Apply today at safelitecareers.com.
Job Description
The Customer Advocate role at Safelite involves managing administrative processes, scheduling, and customer interactions to deliver a memorable experience. This organized and energetic professional will work with customers, manage work orders, and perform various administrative tasks.
Requirements
- High School Diploma/GED/Equivalent required
- 1-3 years telephone operations or business administration experience required
- Ability to provide world class customer service in a changing, fast-paced operation
- Present a professional appearance and wear personal protective equipment
- Ability to travel up to 10%
Benefits
- Competitive weekly base pay up to $25/hour
- 401(k) plan with company matching
- Medical coverage plans customized to suit your needs
- Paid time off (PTO) programs
- Company holidays
- Paid volunteer days
- Up to $5,250 annually in tuition reimbursement
- Paid training