Focus Member Coordinator

Deliver proactive, white-glove support to high-priority members through a tier-based service model, ensuring seamless ride execution and protecting access to care for vulnerable populations.

Requirements

• High school diploma or equivalent.
• Strong communication skills (verbal, written, and phone-based).
• Demonstrated empathy, professionalism, and problem-solving ability in member or customer interactions.
• Proven ability to manage multiple priorities in a fast-paced environment.

Benefits

• Competitive salary, annual bonus opportunities, and equity options
• Comprehensive medical, dental, and vision insurance
• 401(k) with company match
• Generous PTO, paid company holidays, and paid parental leave
• Career growth and development opportunities in a mission-driven organization