SafeRide Health provides a digital‑first, member‑centered platform for non‑emergency medical transportation (NEMT), leveraging predictive analytics and built‑in integrity safeguards to streamline access for Medicaid and Medicare Advantage patients. By integrating real‑time scheduling, route optimization, and quality controls, the company ensures timely, reliable rides to critical medical appointments. Its focus on vulnerable populations—coupled with a commitment to dignity, transparency, and trust—sets SafeRide Health apart in the NEMT landscape. The firm’s technology‑driven approach reduces administrative burden for providers while empowering patients with clear, data‑backed service information.
Open Positions
Senior Reporting & Encounters Program Manager
5+ years of experience in Medicaid reporting, encounters, claims operations, or related healthcare functions, Strong understanding of the end-to-end claims and encounter lifecycle, including submission, processing, and reporting
Site Reliability Engineer
5+ years of experience in IT, Software Engineering, or related field. 2+ years of hands-on experience in Site Reliability, DevOps, or IT Observability. Proficiency in AWS and production monitoring tools
Network Vendor Manager
Minimum 2 years of vendor management experience and strong communication skills
Data Engineer
3+ years of professional experience in data engineering or related roles, Bachelor’s degree in Computer Science, Engineering, Mathematics, or related field, Strong problem-solving, troubleshooting, and analytical skills
Complaints and Grievance Supervisor
High school diploma, 3+ years of experience in complaints & grievances, 2+ years in call center or customer support
Strategy and Operations Associate
1+ years in management consulting, business operations, data analytics, or related field, with a Bachelor's degree in Economics, Business, Finance, or a related field
Call Center Escalation Specialist
High school diploma, strong communication skills, and advanced problem-solving skills
Focus Member Coordinator
High school diploma or equivalent, strong communication skills, and ability to manage multiple priorities in a fast-paced environment
Client Escalation Specialist
High school diploma, 1 year of experience in a call center leadership role, and strong communication skills
Billing & Claims Specialist - Bilingual (Spanish)
Minimum 1 year of experience in billing/claims management, bilingual in Spanish, and strong data skills in Excel