Complaints and Grievance Supervisor
SafeRide HealthSan Antonio, Texas, United States
Posted March 30, 2026
Full Time
About the Company
SafeRide Health is a technology and services company dedicated to reducing barriers to care by improving the delivery of non-emergency medical transportation to people across America.
Job Description
SafeRide Health is seeking a Complaints & Grievances Supervisor to lead a team responsible for resolving member complaints, grievances, appeals, and provider disputes.
Requirements
- High school diploma or equivalent
- Minimum of 3 years of experience in complaints & grievances, appeals processing, or case management
- Minimum of 2 years of experience in a call center or customer support environment
- Experience leading, mentoring, or supervising team members
Benefits
- Career growth and development opportunities in a mission-driven organization
- Competitive salary and annual bonus opportunities
- Comprehensive medical, dental, and vision insurance
- 401(k) with company match
- Generous PTO, paid company holidays, and paid parental leave
