Call Center Escalation Specialist
SafeRide HealthSan Antonio, Texas, United States
Posted March 12, 2026
Full Time
About the Company
SafeRide Health is a technology and services company dedicated to eliminating barriers in healthcare accessibility.
Job Description
Join our team at SafeRide Health as a Call Center Escalation Specialist. In this role, you will oversee health plan authorization approvals and resolve escalations from members and clients.
Requirements
- High school diploma or equivalent
- Strong communication skills (both verbal and written)
- Proficient with call center software, workforce applications, quality monitoring tools, and applications
- Advanced problem-solving skills
- Ability to pass criminal background record check
- US Citizenship
