Product Manager I

SafeRide Health is seeking a Product Manager to own day-to-day operations, launches, and continuous improvement of an AI-powered Interactive Voice Response (IVR) platform. The role requires comfort with data analysis, cross-functional communication, and technical knowledge of AI and APIs.

Requirements

• 3–5 years of product management experience or experience owning technically complex systems or platforms
• Experience working with AI-powered tools, automation systems, or vendor-delivered technology platforms
• Comfort working with data dashboards and interpreting performance signals to drive decisions and improvements
• Experience supporting launches, UAT processes, and post-launch monitoring in a production environment
• Strong cross-functional communication skills, with the ability to translate between technical teams, operations, and business stakeholders
• Highly detail-oriented, with strong ownership of execution, QA, and rollout quality
• Ability to operate with ambiguity and apply sound judgment in situations without a defined playbook

Benefits

• Remote with flexible hours
• Comprehensive medical, dental, and vision insurance
• 401(k) with company match
• Generous PTO, paid company holidays, and paid parental leave
• Career growth and development opportunities in a mission-driven organization
• Competitive salary, annual bonus opportunities, and equity options