SafeRide Health is seeking a Product Manager to own day-to-day operations, launches, and continuous improvement of an AI-powered Interactive Voice Response (IVR) platform. The role requires comfort with data analysis, cross-functional communication, and technical knowledge of AI and APIs.
Requirements
- 3–5 years of product management experience or experience owning technically complex systems or platforms
- Experience working with AI-powered tools, automation systems, or vendor-delivered technology platforms
- Comfort working with data dashboards and interpreting performance signals to drive decisions and improvements
- Experience supporting launches, UAT processes, and post-launch monitoring in a production environment
- Strong cross-functional communication skills, with the ability to translate between technical teams, operations, and business stakeholders
- Highly detail-oriented, with strong ownership of execution, QA, and rollout quality
- Ability to operate with ambiguity and apply sound judgment in situations without a defined playbook
Benefits
- Remote with flexible hours
- Comprehensive medical, dental, and vision insurance
- 401(k) with company match
- Generous PTO, paid company holidays, and paid parental leave
- Career growth and development opportunities in a mission-driven organization
- Competitive salary, annual bonus opportunities, and equity options