Senior Customer Success Manager

SafetyCulture is a global technology company that is helping to transform workplaces around the world. Opportunities have arisen for a Senior Customer Success Manager to join their team in London.

Requirements

• 10+ years of total work experience with at least 5+ years experience working in a customer facing role, ideally with Enterprise customers or within an Enterprise-level organisation
• Relevant industry experience in Manufacturing, Transportation, and/or Logistics or managing Enterprise customers in those industries
• Strong ability to build executive relationships and drive business value for Enterprise customers
• Persuasion and presentation skills, with the ability to communicate up and down an organisation
• Ability to actively listen, understand customer pain points and take action

Benefits

• Equity with high growth potential, and a competitive salary
• Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office
• Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns
• Quarterly celebrations and team events, including the annual Shiplt! global offsite
• Table tennis, board games, gym sessions, book club, and pet-friendly offices