Enterprise Customer Success Senior Manager

Zenoti is seeking an Enterprise Customer Success Senior Manager to manage a book of key customers and drive overall account health. The ideal candidate is analytical and meticulous, with experience working with complex customers and driving growth, retention, and satisfaction.

Requirements

• Bachelor’s degree required
• 10+ years of experience in a customer facing role in Customer Success, Account Manager, Consulting or Professional Services with enterprise level customers
• Ability to travel as needed to be on-site with key customers or attend important industry events
• Strong empathy for customers and passion for revenue and growth
• Experience working in fast-paced growth environments
• Proven success in client growth, retention, and satisfaction

Benefits

• Be part of a high-growth, innovative company transforming the beauty and wellness industry.
• Work in a dynamic and collaborative environment with industry leaders.
• Opportunities for professional growth, learning, and career advancement.