Zenoti offers an all-inclusive cloud-based software platform for spas, salons, and med spas, providing comprehensive solutions for appointment scheduling, billing, marketing, inventory management, employee management, and customer loyalty. With a focus on reliability, scalability, and enterprise-level technology, Zenoti powers thousands of businesses globally, streamlining operations and enhancing customer retention. The company's mobile-first approach and innovative features set it apart in the industry.
Open Positions
Manager - Talent Partnership
8-12 yrs HR exp. US employment law knowledge. Experience with Canada/Costa Rica (plus). Strong communication/relationship-building skills
Senior Product Specialist (SaaS Implementation and Onboarding)
3-6 yrs SaaS experience, stakeholder management, and AI/data analysis skills. Solid communication & problem-solving abilities.
Enterprise Customer Success Senior Manager
10+ years of customer-facing experience, bachelor’s degree, and ability to travel
Lead - Account Executive (SaaS Sales)
5+ years of B2B SaaS sales, proven experience selling to SMEs, and knowledge of Challenger Sales methodology. Experience in the spa/wellness industry is a plus
Enterprise Customer Success Senior Manager
10+ years of experience in customer facing role, ability to travel, strong empathy for customers, experience in fast-paced growth environments
Vice President - Customer Success
10+ years of experience in leading customer oriented teams at a senior level, degree in engineering or equivalent, strong understanding of business & technology
Director - Contract Renewals (Customer Success)
Bachelor's degree in Business, Marketing, or related field, Proven experience in SaaS contract management, renewal, or customer success roles, Strong understanding of SaaS business models and subscription-based services
Senior Product Manager
4+ years of experience in a Product Manager or Technical Product Manager role, technical or engineering background required, MBA from a premier management institute desired
Sr.Product Support Consultant
1 year experience in public-facing role, experience with POS/reservations systems, technology-centric background
Vice President - Professional Services
15+ years of experience in SaaS customer implementation, proven experience managing global professional services, and demonstrated success in implementing AI-driven solutions
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