Director - Contract Renewals (Customer Success)

We are seeking a highly organized and proactive individual to lead Contract Renewals. As a crucial member of our Expansion Sales team, you will be responsible for managing the renewal process of our Software as a Service (SaaS) contracts.

Requirements

• Bachelor's degree in Business, Marketing, or related field
• Proven experience in SaaS contract management, renewal, or customer success roles
• Strong understanding of SaaS business models and subscription-based services
• Excellent communication, negotiation, and interpersonal skills
• Ability to work collaboratively across cross-functional teams
• Analytical mindset with proficiency in data analysis and reporting
• Proactive, self-motivated, and detail-oriented

Benefits

• Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type