Senior Customer Success Manager

MongoDB is seeking a Senior Customer Success Manager to thrive in a high-ambiguity environment, leveraging technical and account management skills to drive customer success and growth.

Requirements

• 7+ years experience in Customer Success, Account Management, Client Services or similarly customer-centric roles
• Passion for technology and ability to learn about MongoDB and databases
• High level of autonomy and ability to act with entrepreneurship and team player mindset
• Prior exposure to database, cloud, and infrastructure technology is a plus

Benefits

• Generous Parental Leave
• Fertility Assistance
• Employee Affinity Groups
• Compassionate Leave
• Supportive and Enriching Culture
• Ongoing Learning and Development Opportunities