Senior Customer Success Manager (German Speaking)

Join SafetyCulture as a German speaking Senior Customer Success Manager to drive success across our highest opportunity accounts and act as a trusted advisor to customers. You will be responsible for managing Enterprise customers, leveraging data to inform strategies, and advocating for customers internally. We offer a competitive salary, equity, flexible working arrangements, and a range of perks and benefits.

Requirements

• 10+ years of total work experience
• 5+ years experience working in a customer facing role
• Professional fluency in German and English
• Strong ability to build executive relationships and drive business value for Enterprise customers
• Background in leveraging data through a variety of tools
• Persuasion and presentation skills
• Ability to actively listen and understand customer pain points
• Thrives in a fast-paced, dynamic environment

Benefits

• Flexible working arrangements
• Access to professional and personal training and development opportunities
• Equity with high growth potential, and a competitive salary
• In-house Culinary Crew serving up daily breakfast, lunch and snacks
• Wellbeing initiatives such as access to our onsite gym, EAP services and generous parental leave policy
• Quarterly celebrations and team events
• Table tennis, board games, gym sessions, book club, and pet-friendly offices