Senior Representative-Customer Services

The Senior Representative-Customer Services role supports Sage's commitment to delivering exceptional customer experiences by processing subscriptions, books, and journal orders, handling claims and inquiries, and ensuring customer satisfaction and operational excellence.

Requirements

• 2-4 years of experience in customer service or related roles
• Bachelor's degree in any discipline
• Strong written and verbal communication skills
• Problem-solving mindset with attention to detail
• Computer literacy, including proficiency in Microsoft Office and Excel