Customer Success Manager

The Customer Success Manager role is responsible for overall client satisfaction and building long-term business relationships between SailPoint and assigned client accounts. The role involves providing coaching and advice to clients on the use of SailPoint's solutions, monitoring accounts for change, and identifying new opportunities for expanding product/service usage.

Requirements

• Bachelor's degree or equivalent work experience
• Strong customer facing skills
• Strong consulting skills
• Ability to communicate technical details to a non-technical audience
• Must be highly organized and able to prioritize and process a number of tasks concurrently
• Ability to build lasting relationships based on trust
• Self-motivated, strong work ethic, creative, customer-centric personality

Benefits

• Equal Opportunity Employer
• Disability Accommodations