Growth & Retention Lead - Online payments | Cape Town S/ Suburbs

We are looking for an experienced Growth & Retention Lead or Merchant Growth Manager with demonstrated sales, customer success and marketing experience at an intermediate level.

Requirements

• Solid experience in sales, customer success and marketing
• Fintech experience preferred
• Strong business acumen and experience with payment products
• Ability to interact with merchants and knowledge of the retail/hospitality industry
• Familiar with local retail/business offerings
• Ability to work remotely
• Commercially strategic - always thinking of growth
• Trusted advisor mindset to merchants
• Accountable and performance driven
• Comfortable working across marketing, product and ops
• Proactive and responsive
• Fluent in reporting tools and CRM tracking tools (Zoho, Campaign Manager, QuickSights)

Benefits

• Salary:R25 000 – R35 000 per month
• An annual increase (after completing a full 12 months)
• 17 days leave – accumulating at the normal South African rate
• Group Life cover
• Discovery Vitality
• Study assistance (we financially aid studies)
• 100% of courses under 6 months or 50% of courses over 6 months
• All courses must lead to a certification
• Crèche & pre-school allowance (R800 per child under the age of 4 and R400 per child under the age of 6)
• Quarterly socials