Join a key leader in the industry scaling the next core commerce infrastructure and collaborate to win on the digital shelf. As an Associate Channel Support Engineer, you will develop and maintain a deep understanding of the Salsify platform and our customers' specific needs while working alongside a team of dedicated and hardworking technical support professionals across the globe.
Requirements
- 1+ years of experience in customer-facing, problem-solving technical support positions
- Working knowledge of programming languages and technologies like Ruby/Python, Regular Expressions, Git/GitHub, CLI/Shell, VS Code, etc.
- Deep technical, analytical, and problem-solving skills
- Organized, detail-oriented, and diligent
- Ability to learn and guide others
- Self-starter and individual performer, contributing to overall team efficiency and collaboration
Benefits
- Competitive market rates
- Performance-based pay
- Bonus incentive
- Health & medical benefits
- PTO
- Equity in the form of stock options