Technical Account Manager - LATAM

We are seeking a Technical Account Manager to join our Customer Success team at Salt Security. As a trusted technical partner, you will work with customers to ensure they maximize the value of their investment and successfully operationalize Salt Security’s solutions in their environments.

Requirements

• 3+ years of experience in solution delivery, customer management/consulting, or technical account management, preferably in SaaS environments
• Previous experience in project management and managing enterprise-level customer relationships, including the senior level stakeholders
• Technical background or experience in network security, API ecosystem, AppSec, WAF, RASP, or similar security products
• Understand HTTP protocol details, Postman, etc.
• A proven track record working within a team that improves retention, upsell, and customer satisfaction
• Excellent written and verbal communication skills
• Exceptional time management, multi-tasking, and prioritization skills
• Bachelor's degree or equivalent: preference for computer science, cybersecurity, project management, or related degrees

Benefits

• Competitive salary
• Benefits package
• Opportunity to work with a high-growth startup
• Professional development opportunities