Manager, Enterprise Customer Success - Select
SamsaraUnited States
Posted March 11, 2026
109480 - 147200 USD
Full Time
About the Company
Samsara is the pioneer of the Connected Operations Cloud, enabling organizations to harness IoT data and improve their operations.
Job Description
Samsara is seeking a Manager, Enterprise Customer Success - Select to manage a team of CSMs, enhance and scale the success motion, and drive successful outcomes for customers.
Requirements
- 8+ years in Customer Success, account management, or consulting
- 3+ years in management positions, including recruiting and retaining top talent
- Experience with $1M+ ACV customers
- Experience with Enterprise SaaS
- Ability to travel within the United States for customer meetings and events (up to 25%)
- Experience in structured value delivery to achieve measurable business outcomes, utilizing a defined engagement methodology
- Exceptional executive stakeholder management and communications, emotional intelligence, and prioritization given customer VP+ engagement and internal visibility of this role, including Samsara's C-suite
- Proven track record of building trust and communicating effectively with a wide variety of stakeholders from customer executives to day-to-day users of our solutions and internal teams such as Sales, Product and Engineering, and Finance
Benefits
- Flexible working model with remote work option
- Professional development stipend
- Comprehensive health and parental leave plans
- Meaningful differentiation of pay for top performers
