Renewals Retention Manager (Renewals Strategy Specialist)
SamsaraUnited States
Posted February 26, 2026
77331 - 103840 USD
Full Time
About the Company
Samsara is the pioneer of the Connected OperationsTM Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations.
Job Description
As the Renewals Retention Manager, you will be the strategic architect behind our retention and growth engine, transforming complex datasets into a roadmap for global renewal success. You will be responsible for building early warning systems and strategic operational playbooks that allow our field teams to intervene before a customer is downsizing or lost.
Requirements
- 4+ years of experience in Renewals, Customer Success Operations, Revenue Operations, or GTM Strategy & Analytics
- Advanced Salesforce (SFDC) Expertise: Deep experience building complex custom report types, dashboards, and calculated fields
- Analytical Power-User: Mastery of SQL and Excel/Google Sheets for complex data modeling, trend analysis, and performance tracking
- SaaS Literacy: Strong understanding of recurring revenue metrics (GRR, NRR, Churn, and Expansion)
- Communication Skills: Proven ability to present complex technical findings to non-technical executive audiences
- Education: Bachelor’s degree in Business, Finance, Economics, Data Science, or a related field
Benefits
- Flexible Working
- Employee-led remote and flexible working
- Health benefits
