Sr. Program Manager - Customer Success Programs

Samsara is seeking a Senior Program Manager to lead large-scale, cross-functional programs that support strategic Customer Success priorities. The ideal candidate will have strong analytical and business acumen, a passion for building scalable processes, and a proven track record of leading complex programs in fast-paced environments.

Requirements

• Bachelor's degree from a 4-year institution; MBA a strong plus.
• 6-8 years of experience in program management, sales operations, strategy, or consulting, ideally in a high-growth B2B SaaS environment
• Demonstrated success leading cross-functional GTM programs that improve sales execution and scalability
• Strong program management skills with expertise in end-to-end delivery (i.e. framing the need, scope requirements, document project roadmaps, partnering with teams, defining KPIs and reporting out on results)
• Ability to ramp up quickly on business priorities and derive insights from data to inform decisions
• Strong communication and written language skills including clear and concise documentation
• Proven track record of building trust and effectively partnering with a wide variety of stakeholders: executives, managers, front-line teammates and cross-functional partners
• Diplomacy, tact, and poise under pressure when working through issues, skilled at having prioritization conversations and discussing tradeoffs

Benefits

• Flexible Working
• Professional Development Stipend
• Comprehensive Health and Parental Leave Plans
• Performance-Based Bonus/Variable Pay
• Equity (for eligible roles)