Technical Support Specialist

We are looking for a Technical Support Specialist to join our frontline support team. You will be responsible for responding to customer requests for technical assistance over the phone and chat. You will work collaboratively with other support representatives in multiple support locations to serve our customers. This role will require you to work from our Bengaluru office as needed to handle support escalations.

Requirements

• Experience in a technical support role
• Proven customer-facing skills
• Strong communication skills
• Technical know-how
• Interest and ability to work in a fast-growing environment
• Technical expertise in cloud applications, mobile computing, and hardware device troubleshooting

Benefits

• Competitive total compensation package
• Employee-led remote and flexible working
• Health benefits