Senior Salesforce Administrator

The Senior Salesforce Administrator will participate in the ongoing development, deployment, and support of our Salesforce org. The successful candidate will have a record of success in improving processes and adoption using the Salesforce platform.

Requirements

• Serve as primary system administrator for the Salesforce.com environment with 400+ users.
• Handle all administrative functions including user account maintenance, reports and dashboards, flow builder as well as lightning app builder and other point/click low-code automation.
• Coordinate different roles, profiles and permission sets throughout the org to maximize organization and ease of use to our user base
• Complete regular internal system audits and prepare for upgrades and feature deprecations.
• Have extensive knowledge dealing with third-party app extensions within Salesforce.
• Coordinate the evaluation, scoping and build out of new development requests for both Sales and Service teams.
• Work with stakeholders to establish suitable processes to support administrative, development, and change management activities.
• Assist in training/onboarding of new users and grow the Salesforce skill set across the organization.
• Effectively act as a liaison between our users, vendors, and the application development teams.
• Work with stakeholders, developers and supporting teams to define and document development requirements.