Apprentice Customer Supporter

The Apprentice Customer Supporter role involves supporting people in everyday moments while working towards a free, fully funded care qualification. The role offers structure and balance, helping you build confidence, develop practical skills and enjoy meaningful work that fits around your life.

Requirements

• Compassionate and outgoing individual with energy and creativity
• Strong interpersonal and customer care skills with patience, good listening skills, and confident communication
• Confidence in prioritising tasks and meeting deadlines
• Basic Microsoft Word and Excel skills
• Level 2 grade 4 (C) in English and maths, or an equivalent qualification

Benefits

• 25 days’ annual leave pro rata (rising to 30 with service, plus bank holidays)
• Occupational sick pay linked to length of service
• Contributory pension scheme matched up to 5%
• Growth and development – fully-funded training and ongoing development opportunities
• Inclusive culture and flexibility – work in an environment where everyone belongs
• Lifestyle perks – save money with exclusive retail discounts, a Cycle to Work scheme, and salary sacrifice options
• Health and wellbeing support – enjoy free access to Aviva Digicare+ and confidential Employee Assistance Programme support
• Company-paid life insurance
• Parental leave arrangements, paid volunteering days, and annual leave purchase scheme