Bank Call Handler

We’re seeking a Bank Call Handler to join our vibrant call centre team at Parade Enterprise Centre, Blacon. The role involves handling calls, keeping accurate records, and maintaining high service standards. The successful candidate will have experience in customer service, strong administration skills, and the ability to stay calm under pressure.

Requirements

• Experience in a customer service or contact centre environment
• Ability to stay calm and focused under pressure
• Strong administration skills, including managing customer queries and complaints
• Confident communicator with people at all levels

Benefits

• Online discounts and rewards from major retailers
• Health and well-being plans
• Learning and development opportunities