Homeownership Officer

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people’s lives.

Requirements

• Knowledge and experience of working with homeownership properties (understanding leases and legislation)
• Good communication skills including letter writing skills
• Ability to understand service charge accounts and explain them to customers
• Real customer focus on understanding issues and finding solutions which also comply with the lease/legislation
• Travel will be a requirement of the role, therefore a full valid driving licence is essential

Benefits

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues