Technical Support Specialist

Sandvik Mining & Rock Solutions in Alachua, FL, is looking for a customer-focused Technical Support Specialist who enjoys providing innovative and effective solutions. The role involves troubleshooting and resolving customer product technical issues, building relationships, and collaborating with others.

Requirements

• A minimum of 10 years working in a technical role
• At least 5 years with drilling equipment
• Bachelor’s degree in mechanical, electrical, or a similar technical degree
• Proven experience in delivering training and strong customer service

Benefits

• Health care coverage (medical, dental, vision, prescription, telemedicine) starting 30 days after hire
• Paid vacation with up to 40 hours rollover
• 401(k) with 5% annual salary contribution + 50% match on the first 6%
• Tuition reimbursement and professional development support