IT Specialist

We are seeking an IT Specialist to support our Information Technology department in a full-time, in-person role in Solon, OH. The IT Specialist will provide technical support, manage hardware, and assist with new office setups. The role requires 3+ years of corporate IT experience, proficiency in Windows 11 and Microsoft Office, and knowledge of PC hardware troubleshooting.

Requirements

• 3+ years of verified experience in a corporate IT support role
• Proficiency in Windows 11, Office 365 administration, and Microsoft Office
• Experience with Zoom and Teams
• Strong knowledge of PC hardware troubleshooting and common software issues
• Mac OS troubleshooting experience
• Familiarity with Apple and Android phone support
• Ability to provide remote and phone-based support
• Strong team player with the ability to work under deadlines and unsupervised
• Experience using remote management tools for troubleshooting and support
• Must pass a background check and drug screening

Benefits

• Comprehensive Benefits
• Well-rounded benefits package
• 401(k)-retirement plan
• Health, dental, vision, and life insurance