Consultor Senior WORKDAY HCM, Ausencias y TT

The Senior Workday HCM Consultant enables the HR function to make informed business decisions through HR analytics, timely reports, and technological solutions. This role acts as a strategic technical advisor, providing expert consulting and technology program design, and identification of best practices in global HR processes.

Requirements

• Manage and lead at least one of the following modules: Workday HCM and ORG, Absences and Time Off, and Time Tracking.
• Act as an SME and proactively advise strategic HR partners and HR leadership.
• Lead Workday HR operations, ensuring standardization, optimization, and continuous improvement of global HR processes.
• Manage small to medium-sized projects from start to finish.
• Identify business needs in collaboration with local and international teams, conducting analysis, impact assessments, and designing solutions.
• Document business functional requirements, solve application problems, and promote proactive use of HR system capabilities.
• Analyze business requirements and design, develop, or modify solutions to ensure efficient data storage, recovery, and reporting of employee data.
• Provide practical functional design and configuration of Workday solutions.
• Offer first-line support, problem-solving, and user training on Workday features.
• Plan and test system improvements, resolve production problems, and repeat test corrections.
• Document standard operating procedures to ensure consistency and drive process improvements.
• Recommend best practices and solutions aligned with the latest Workday versions and features.
• Resolve incidents raised by key users in a timely and effective manner.
• Manage a Workday case queue, prioritizing by severity and business impact.
• Foster and maintain solid relationships with internal stakeholders and external partners.
• Work effectively under pressure, meeting deadlines and maintaining high standards of quality, accuracy, and customer service.