Customer Experience Advisor | S1 | Retail Banking | Barnsley Branch

Santander is looking for a Customer Experience Advisor based out of Barnsley Branch, working a minimum of 260 hours per annum on a rota’d basis. You'll be the first point of contact for customers, assisting with transactions, queries, and servicing, and building relationships and finding solutions.

Requirements

• Proven ability to deliver outstanding customer service
• Effective team working skills with a flexible, can-do approach to work
• Ability to communicate effectively with customers
• Ability to grow, adapt and change accommodating business needs and priorities

Benefits

• 25 days' holiday plus bank holidays, increasing to 26 days after 5yrs service
• Voluntary healthcare benefits at discounted rates
• 8% of salary into pension
• Death-in-service benefit and income protection insurance
• Share in Santander’s success by saving or investing in our share plans
• Competitive rewards
• Wellbeing support
• Support for every life stage
• Time to give back through volunteering opportunities