Oportunidad Laboral: Ejecutivo/a Integral Contact Center – Santiago
SantanderSantiago Metropolitan Region, Chile
Posted February 11, 2026
Full Time
About the Company
Banco Santander (SAN SM, STD US, BNC LN) is a leading commercial bank, founded in 1857 and headquartered in Spain and one of the largest banks in the world by market capitalization. The group’s activities are consolidated into five global businesses: Retail & Commercial Banking, Digital Consumer Bank, Corporate & Investment Banking (CIB), Wealth Management & Insurance and Payments (PagoNxt and Cards). This operating model allows the bank to better leverage its unique combination of global scale and local leadership. Santander aims to be the best open financial services platform providing services to individuals, SMEs, corporates, financial institutions and governments. The bank’s purpose is to help people and businesses prosper in a simple, personal and fair way. Santander is building a more responsible bank and has made a number of commitments to support this objective, including raising €220 billion in green financing between 2019 and 2030. In the first quarter of 2024, Banco Santander had €1.3 trillion in total funds, 166 million customers, 8,400 branches and 211,000 employees.
Job Description
Santander is looking for an Executive Integral Contact Center in Santiago, Chile. The role involves controlling and developing daily tasks and functions of the work team, ensuring quality standards that satisfy internal and external clients. The ideal candidate should have experience in customer service, contact center, or service platforms, and technical training in administration, sales, or customer service.
Requirements
- Experience in customer service, contact center, or service platforms (ideally 1 year)
- Experience in commercial functions or roles with goals (desirable)
- Complete secondary education
- Technical training in administration, sales, or customer service (desirable)
- Management of digital tools and CRM systems
- Basic knowledge of financial products and services (capable)
- Fast and accurate typing
- Clear and effective communication
- Empathy and customer orientation
- Active listening
- Organization and responsibility
- Ability to work under pressure and in high-demand environments
Benefits
- Competitive compensation package
- Opportunities for exchange and mobility locally and globally
- Postgraduate scholarships
- Continuous training programs
- Digital learning platform
- 40-hour workday
- Flexibility initiatives
- Global BeHealthy program
- Health and life insurance
- Spaces like Club Santander
- Exclusive benefits in Santander products
- Financial support for important moments
- Scholarships and funding for children's education
