SAP is seeking a Senior Advisor for the SAP BDC Solution Customer Success Manager role, responsible for delivering Business Data Cloud (BDC) expertise to customer executives and accelerating near-term value delivery via the rapid adoption and consumption of solutions.
Requirements
- Account management experience
- Strong executive presence and relationship building skills
- Deep knowledge of business models, strategies, and line of business processes
- Proven ability to handle difficult customer situations and discuss complex issues with customer executives
- Driving renewals, expansions, and up-sells of subscription or perpetual license-based solutions
- Ability to apply risk-mitigation strategies to customer situations
- Deep expertise with SAP BDC solutions and broad understanding of SAP solutions portfolio and the business processes they enable
- Technical understanding to address technical issues with customers
- Cloud expertise
- Strong program/project management and governance skills
- Expert commercial/deal support skills
- Relationship-driven mindset with excellent verbal and non-verbal communication skills
- Fluency in German and English
Benefits
- Constant learning and skill growth
- Great benefits
- Diverse and inclusive work environment
- Results-driven culture focused on creative solutions and structured engagement approaches