Oracle Cloud Support Analyst
Savannah River National LaboratorySouth Carolina, United States
Posted March 24, 2026
Full Time
About the Company
Savannah River National Laboratory (SRNL) is a multi-program laboratory applying state of the art science and practical, high-value, cost-effective solutions to complex technical problems to protect the nation.
Job Description
Savannah River National Laboratory is seeking an Oracle Cloud Support Analyst to provide Tier 2–3 application and integration support for Oracle Cloud Fusion Government and Oracle Cloud Infrastructure. The candidate will troubleshoot user and system issues, maintain security roles, and ensure compliance with federal security and audit standards.
Requirements
- Monitor and resolve Oracle Cloud Fusion incidents and service requests
- Troubleshoot and resolve issues related to roles, workflows, timecards, payroll, and procurement configurations
- Support integrations via HCM Extracts, HDL, FBDI, REST/SOAP APIs, and Oracle Integration Cloud (OIC)
- Maintain and adjust security roles, duty assignments, and audit policies using Fusion Security Console
- Coordinate sandbox testing, validation, and promotion to production environments
- Collaborate with OCI infrastructure teams for performance tuning, monitoring, and configuration
- Develop ad hoc reports using OTBI and BI Publisher; assist business users with reporting needs
- Ensure compliance with FedRAMP, FISMA, and NIST 800-53 policies in cloud operations
Benefits
- Competitive Medical, Dental, and Vision options
- Short- & Long-Term Disability (company paid)
- Life Insurance Non-Contributary 1X salary (company paid)
- AD&D Non-contributary 1x salary (company paid)
- Savings & Investment plan
- Paid Time Off
- Employee Assistance Plan
