Director of Customer Success - Identity Security- South East
SaviyntAtlanta, Georgia, United States
Posted December 12, 2025
Full Time
About the Company
Saviynt is a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work.
Job Description
The Director of Customer Success will lead a team of Enterprise Customer Success Managers, managing customer loyalty and adoption of Saviynt’s innovative products and services. The role requires strategic leadership, team management, customer relationship management, operational excellence, retention, renewal, and expansion ownership, as well as partner advocacy and growth.
Requirements
- 8+ years of experience in Customer Success or related roles
- 4+ years in a leadership role within a cybersecurity SaaS company, demonstrating a proven track record of driving growth and reducing churn
- Knowledge and experience in Identity and Access Management (IAM) preferred; cybersecurity and/or compliance background also very valuable
Benefits
- Medical, Dental, Vision, Life Insurance
- 401K
- Unlimited PTO
- Sick Time
- Holiday Parties
- Daily Catered Lunches
- Employee Recognition Programs
- Team Socials