Sr. Technical Support Engineer (Global Cybersecurity Leader)
ScaleInsight K.K.Chiyoda, Japan
Posted December 12, 2025
Full Time
About the Company
ScaleInsight K.K. specializes in recruiting for global technology firms, particularly those from Silicon Valley, helping them enter and expand rapidly in the Japanese market. The firm offers a full spectrum of talent solutions—including bilingual, executive, and IT recruitment—as well as strategic advisory for market entry and leadership placement. By aligning high‑potential candidates with the right opportunities, ScaleInsight not only fuels client revenue growth but also supports local professionals in advancing their careers. Its distinctive edge lies in deep expertise of Japan’s business culture, a bilingual workforce, and a proven track record of delivering tech talent that drives digital transformation.
Job Description
Seeking a Senior Technical Support Engineer to join our global cybersecurity team, providing technical support and resolving issues for large corporate customers.
Requirements
- 5+ years of experience in supporting large corporate customers
- Bachelor's or Master's degree
- Strong knowledge of TCP/IP
- Experience with network security technologies, including proxy, NG firewalls, SSL/IPSec, VPN, and SSO
- Experience with DLP and encryption gateways
- Experience with installing, configuring, and managing systems based on UNIX/Linux and Windows
- Active Directory/LDAP experience
- Experience with cloud applications and services
- Strong passion for cloud and related new technologies
- Excellent communication and interpersonal skills
Benefits
- Competitive salary
- Benefits package
- Opportunities for professional growth and development
