Customer Care Specialist
ScaleJetSofia, Sofia-City, Bulgaria
Posted April 1, 2026
Full Time
About the Company
Fast-growing e-commerce business offering eco-friendly Home & Kitchen products.
Job Description
Customer Care Specialist needed for a full-time remote position at a dynamic e-commerce business offering eco-friendly Home & Kitchen products.
Requirements
- Fluent English speaker with excellent written communication skills
- Prior experience in email/chat-based customer support
- Empathetic, solution-oriented, and attentive to detail
- Confident using CRM tools, chat platforms, and social media channels for customer engagement
- Tech-savvy and quick to learn new systems and tools
- Well-organized, self-motivated, and capable of managing multiple tasks in a remote setting
- A friendly, calm demeanor and a genuine desire to help others
Benefits
- Competitive and timely salary
- Supportive and friendly work environment
- Fully remote work and flexible working hours