Global Offer Quality Leader-Recurring
Schneider ElectricUnited States
Posted December 8, 2025
Full Time
About the Company
Schneider Electric is a global leader in energy technology that drives efficiency and sustainability through electrification, automation, and digitalization across buildings, data centers, factories, infrastructure, and grids. The company delivers a portfolio of intelligent devices, softwareâdefined architectures, AIâpowered systems, digital services, and expert advisory that enable open, interconnected ecosystems for enhanced performance, resilience, and sustainability. With more than 160,000 employees and a network of one million partners in over 100 countries, Schneider Electric consistently ranks among the worldâs most sustainable companies. Its distinctive approach blends cuttingâedge technology with a strong commitment to sustainability, providing innovative solutions that help clients optimize energy use, reduce carbon footprints, and achieve operational excellence.
Job Description
Schneider Electric is seeking a strategic Quality Officer to oversee the Quality excellence and Safety of Recurring Service Offer, managing the scope to ensure Services Recurring Offer quality meets customer satisfaction and customer promise.
Requirements
- Define Quality Strategy for Recurring offer and take lead to develop Digital Offer Quality priorities and set up Roadmap
- Continuously improve implementation of Quality deliverables as part of Service Innovation Process for Recurring offer Creation
- Support Quality leads in Hub Offer Squads and grow adoption of Quality Rituals
- Continuously measure and analyse Quality Performance of Recurring Offers. Communicate performance and the areas requiring corrective and preventive actions
- Engage with stakeholders for ensuring Continuous improvement transformation in Recurring KPIs
- Ensure the application of CS&Q Directives. Drive Complaint Management: Business Risk Escalation, Offer Safety Alert, Customer Major Issue
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
