Benefits Administrator

The benefits administrator position is responsible for supporting the day-to-day operations of group benefits programs and providing excellent customer service to teammates. This role requires 4 days in office for up to 6 months to learn the role and then will be able to shift to 3 days a week in office and 2 days remote.

Requirements

• Coordinate daily benefits processing for assigned benefits.
• Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, Qualified Domestic Relation Orders, Qualified Medical Child Support Orders, distributions, loans, hardships and compliance testing.
• Coordinate transfer of data to external contacts for services, premiums and plan administration.
• Serves as primary contact and liaison for plan vendors and third-party administrators.
• Evaluate and revise internal processes for benefit programs to reduce costs and increase efficiency.
• Document and maintain administrative procedures for assigned benefits processes.
• Monitor administrative costs of benefits programs and assist in the monitoring, verifying and reconciling of budgeted funds.
• Utilizing Workday as a support tool, audit the accuracy and performance of the benefits functions, performs plan audits; prepares, collects and organizes data for actuarial assessments.
• Primary teammate to develop, configure and maintain the benefits component of the Workday system, including annual open enrollment.
• Handles benefit inquiries and complaints to ensure quick, equitable, and courteous resolution.