Customer Success Manager, SMB / Scale Team

The Schoolinks Customer Success Team is looking for passionate, customer centric individuals to be the next Customer Success Managers. This role involves working in a collaborative team to meet onboarding, usage, and renewal targets for smaller school districts across the country, using data to drive strategy, project management, and organization.

Requirements

• 3+ Years Professional Experience
• 1+ years experience in implementation and customer success for a SaaS company
• Strong ability to multi-task and manage a large book of business
• Experience or Ability to work in a remote environment.
• Strong interpersonal skills
• Project management skills
• Positive attitude
• Proactive, entrepreneurial style, eager to take initiative in a fast-paced, dynamic environment

Benefits

• 100% health care coverage for Employee
• 401K with company matching
• Dental & Vision
• Parental Leave
• Subsidized gym membership
• Remote work stipend