Chief Operating Officer

The COO is responsible for leading day-to-day operations and accelerating execution of OTAVA’s implementation of its strategic growth plan.

Requirements

• Own full P&L accountability and lead OTAVA business operations.
• Oversee and lead Direct Reports (head of sales, head of marketing, People and Culture, finance, and channel leader) and provide guidance and mentorship to them.
• Execute the five-year roadmap focused on modernization, scalability, and revenue growth.
• Drive technology adoption, including AI and automation, to enhance efficiency and delivery.
• Expand the company’s cloud capabilities, including adjacent hypervisors and public cloud partnerships.
• Launch and scale professional services offerings aligned to customer needs and market demand.
• Lead OTAVA’s transition to higher-margin, scalable delivery models.
• Build and lead a high-performance cross-functional organization, spanning operations, service delivery, customer success, engineering, support, and internal systems.
• Drive continuous improvement across all functions.
• Collaborate closely with the OTAVA leadership team to ensure alignment across finance, revenue, brand, HR, and other key functions.
• Present operational updates and efficiency recommendations to the OTAVA CEO.
• Champion a company-wide culture of transparency, trust, and innovation; build a unified team and promote role clarity during scale.
• Willingness to travel 50% of the time to meet with employees, customers, vendors, and attend conferences.

Benefits

• Hybrid work
• Competitive compensation package
• 401(k) match
• Medical, dental, vision, and life insurance
• Generous PTO
• Paid volunteer time off
• Paid parental leave