Customer Operations Specialist (m/w/d) | Kundenservice & Auftragsmanagement
SCHWARZ-AuĂźenwerbungBaden-WĂĽrttemberg, Germany
Posted November 20, 2025
Full Time
About the Company
SCHWARZ‑Außenwerbung GmbH specializes in outdoor advertising solutions across Germany, offering tailored campaigns for local, regional, and national markets. The company designs, installs, and manages high‑visibility billboards, transit ads, and digital displays, ensuring optimal placement and compliance with regulatory standards. With a deep understanding of local consumer behaviour and a nationwide network of media partners, SCHWARZ distinguishes itself by combining creative design with precise targeting and rapid deployment. Its collaborative culture values innovation, sustainability, and client partnership, making it an attractive workplace for professionals seeking impact in the advertising industry.
Job Description
Customer Operations Specialist responsible for ensuring smooth campaign execution, identifying problems, and finding solutions. Works in a fast-paced, direct, and transparent environment with a focus on excellent communication and customer service.
Requirements
- Completed commercial training or work experience in customer service, complaints, or order management
- Enjoyment of using clear communication to convince customers and design problems in a solutions-oriented way
- Structured, self-reliant work style and good time management
- Familiarity with MS Office, E-mail, and ideally CRM systems
- High service orientation and willingness to take responsibility
Benefits
- Strong Employer
- Optional: Company Flat
- Flexible Work
- Attractive Remuneration & Extras
- Top Work Environment
- On top: Free drinks, coffee, water, fruit, and vegetables as well as employee parking spaces
