Lodging Front Desk Agent

Join Schweitzer as a Lodging Front Desk Agent and provide a warm and welcoming experience to guests. Greet guests, handle inquiries, promote resort amenities, and efficiently manage reservations and check-in/check-out procedures.

Requirements

• Greet guests face to face and via phone
• Operate the phone switchboard and respond to inquiries
• Use computer system to check guests in/out and make reservations
• Accurately and efficiently collect revenues from room rentals and purchases
• Provide directions and activity suggestions
• Utilize systems such as SMS/Onity/Lynx for front desk operations
• Provide security for guests by controlling room keys
• Verify cash banks and process credit card verification procedures
• Assist guests with luggage
• Housekeeping room turnovers

Benefits

• Free Alterra Mountain Resort pass
• Employee housing
• Discounted onsite childcare
• Accrued paid sick leave
• 401(k) match
• Great discounts and access to pro deals