Customer Experience Lead - Downsview, ON (22.50 hours/week)
ScotiabankToronto, Ontario, Canada
Posted April 13, 2026
Full Time
About the Company
Scotiabank is a leading bank in the Americas, guided by the purpose: 'for every future', helping customers achieve success through advice, products, and services.
Job Description
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As Customer Experience Lead, oversee Retail Service teams, build strong customer relationships, and champion Scotiabank’s core values and culture.
Requirements
- Excellent leadership skills
- Strong customer service skills
- Previous experience managing a team of employees
- Excellent communication skills
- Availability to work a flexible schedule
- Previous banking experience
Benefits
- Competitive compensation and benefits package
- Rewarding career path with diverse opportunities for professional development
- Organization committed to making a difference in our communities
- Recognition and rewards for high-performance
- Meaningful development conversations and internal training for growth and development