Specialist, Executive Technical Support
ScotiabankToronto, Ontario, Canada • California, United States
Posted October 24, 2025
Full Time
About the Company
Scotiabank is a global financial services provider offering a wide range of banking, wealth management, investment banking, and technology solutions. With a strong commitment to customer success, the company serves individuals, families, and communities worldwide through expert advice and innovative products. Scotiabank's distinctive approach lies in its comprehensive offerings and dedication to empowering clients to achieve their financial goals.
Job Description
Scotiabank is seeking an Executive Technical Support Specialist to provide technical expertise and support to the Executive Digital Experience team. This role involves end-user IT support, project management, and collaboration with senior management to ensure a seamless user experience. The ideal candidate will be a skilled communicator and problem-solver with a strong understanding of IT systems.
Requirements
- Bachelor’s Degree in Computer Science or technical equivalent
- Exceptional and polished communication skills
- Expert knowledge of end-user computing systems (Windows and iOS)
- Five plus years of extensive working knowledge with Microsoft O365 environment
- Two plus years of technical experience planning, managing and executing IT projects
- One year plus of hands-on working experience supporting AV or modernized meeting room technologies
- Proficient knowledge and experience working with support platforms such as WorkSpaceOne, ServiceNow and MS PowerBI
- Multiple computing platforms
- Networking and communications
- Hardware and operating system configuration, application performance and tuning
- Proven superior analytical, problem-solving and troubleshooting skills
Benefits
- Diversity, Equity, Inclusion & Allyship
- Accessibility and Workplace Accommodations
- Upskilling through online courses
- Competitive Rewards program
- Community Engagement
