Junior Systems & ERP Support Analyst
Scribe SolutionsOrlando, Florida, United States
Posted January 30, 2026
Full Time
About the Company
Scribe Solutions, led by communications veteran Camille Jensen, specializes in bridging complex technical knowledge across organizations and external audiences. The company offers a suite of services—including technical writing, multi-author collaboration, instructional design, competency assurance, and content direction—to streamline knowledge transfer. By combining strategic collaboration with a deep understanding of technical communication challenges, Scribe Solutions delivers tailored solutions that enhance clarity, efficiency, and stakeholder engagement. Its distinctive approach is rooted in a blend of veteran expertise and a commitment to continuous learning through its technical writing courses.
Job Description
We are seeking a technically curious and service-oriented Junior Systems & ERP Support Analyst to support core business systems, ERP platforms, and internal technology infrastructure.
Requirements
- 1+ year of experience in IT support, systems support, or technical support (or relevant internship/academic experience)
- Basic understanding of operating systems, user access management, and troubleshooting principles
- Strong communication skills with the ability to support non-technical users
- Experience documenting technical procedures or support cases
- Ability to manage multiple support requests while maintaining attention to detail
Benefits
- Opportunity to grow within a technology-focused organization
- Hands-on exposure to enterprise ERP systems and databases
- Supportive team environment with mentoring and training
- Competitive compensation and benefits package