Bilingual Customer Support Representative- English and Spanish
SCUF GamingGeorgia, United States • Georgia, United States
Posted September 22, 2021
16 - 16 USD hour
Full Time
About the Company
Scuf Gaming is an Equal Opportunity Employer who participates in E-Verify.
Job Description
Scuf Gaming is looking for a Bilingual Customer Support Representative to join their team. The ideal candidate will have 1-3 years of customer service experience, excellent communication skills, and proficiency in MS Suite and Google Suite.
Requirements
- 1 to 3 years applicable customer service experience
- Experience interacting with customers by phone, live chat, and/or email
- Demonstrated understanding of call center phone etiquette with exceptional communication skills
- Strong interpersonal skills and problem-solving capabilities
- A forward-thinking and highly responsive approach to customer service
- Proficiency in MS Suite and Google Suite
- Zendesk experience a plus
- Typing test minimum score of 40 WPM
- Must have your own equipment to work from home in a quiet environment
- Must be able to pass background check and drug screen
- Must have reliable transportation to travel to Suwanee, Ga.
- Associate Degree preferred
Benefits
- Medical, dental, and vision insurance
- 401(k)
- Paid Vacation and Holidays
- Company pays for Basic Life Insurance and Long-Term Disability
- Company product discounts