Customer Support Representative- Bilingual German & English
SCUF GamingGeorgia, United States
Posted September 22, 2021
Full Time
About the Company
Scuf Gaming is an Equal Opportunity Employer who participates in E-Verify.
Job Description
Scuf Gaming is looking for a Customer Support Representative who is bilingual in German and English to join their team. The ideal candidate will have 1-3 years of customer service experience and strong communication skills.
Requirements
- 1-3 years of applicable customer service experience
- Experience interacting with customers by phone, live chat, and/or email
- Demonstrated understanding of call center phone etiquette with exceptional communication skills
- Strong interpersonal skills and problem-solving capabilities
- Proficiency in MS Suite and Google Suite
- Zendesk experience a plus
- Typing test minimum score of 40 WPM
- Ability to pass background check and drug screen
- Reliable transportation to travel to Suwanee, GA
- Associate Degree preferred
Benefits
- Medical, dental, and vision insurance
- 401(k)
- Paid Vacation and Holidays
- Basic Life Insurance
- Long-Term Disability
- Company product discounts