Industrial Fabrics Customer Service Representative

Seaman Corporation is seeking an Industrial Fabrics Customer Service Representative to join our Operations team. The role will ensure that Industrial Fabrics customers receive the highest level of service possible, provide product and service information, and resolve product and/or service issues promptly to ensure a high level of customer satisfaction.

Requirements

• 2-3 years of customer service experience
• Professional attitude with excellent interpersonal and communication skills
• Strongly organized, pays attention to detail and able to multi-task
• Ability to problem solve in an often-fast paced environment
• Proficient in Microsoft Office products, specifically Excel, Power Point and Word, additionally SalesForce and Oracle
• Ability to work as a team member and independently as needed

Benefits

• Company performance bonus in addition to base salary
• Flexible work opportunities including flex schedules and remote work from home up to two days per week
• Professional development opportunities including tuition reimbursement, course training, and networking
• Competitive benefits package including medical, dental, vision, 401(k) with company match, paid time off (PTO), volunteer time off (VTO), and paid holidays