The Mobile Device Administrator is responsible for managing and securing Seaspan Shipyards mobile technology ecosystem, including iPads, cell phones, smart devices and other ruggedized hardware used across production facilities, warehouses, and corporate offices.
Requirements
- Device Lifecycle Management: Configure, deploy, and maintain iPads, smart devices and other mobile hardware using MDM solutions such as Microsoft Intune and SOTI.
- Asset Lifecycle Management: Manage the full lifecycle of mobile assets, including budgeting, procurement, deployment, maintenance, upgrades, and decommissioning.
- Collaboration: Work closely with end users and Information Technology to ensure mobile device configurations and applications integrate seamlessly with our IT systems and operational workflows.
- Security Compliance: Implement and enforce mobile security protocols, including encryption, multi-factor authentication, and remote wipe capabilities to protect sensitive company data.
- Application Management: Manage the installation and updates of enterprise applications (in collaboration with Systems Analysts) and productivity tools on iPads, smart devices and other mobile hardware.
- Monitoring and Reporting: Maintain accurate inventory of all mobile devices and accessories; generate compliance and usage reports for IT leadership.
- User Support: Provide hands-on technical assistance to end users for device setup, connectivity, and troubleshooting.
- Policy Development: Collaborate with IT leadership to develop mobile device policies aligned with regulatory, compliance and safety standards.
- Incident Response: Respond promptly to device-related security incidents or operational disruptions.
Benefits
- Annual bonus
- Pension plan matching
- Best-in-class health and wellness benefits package
- Full healthcare (e.g. unlimited physiotherapy)
- Dental
- Vision
- Life insurance
- Medical leave coverage
- Parental leave coverage
- Wellness/fitness reimbursement for memberships or registration fees
- Employee Family Assistance Program (EFAP)