CRM Associate

SeatGeek is hiring a CRM Associate to play an instrumental role in communicating with customers and clients. The role involves experimenting with email, push, and SMS marketing programs and project-managing retention messaging strategy.

Requirements

• 3+ years of experience in CRM, Email, Lifecycle, or Retention Marketing
• High proficiency and hands-on experience with CRM platforms (e.g., Iterable, Braze, Simon Data) and multi-channel campaign execution (Email, Push, SMS)
• Exceptional attention to detail
• Experience with A/B testing and analyzing results to inform campaign decisions
• Proactive self-starter with ownership mentality
• Clear, effective communicator with strong cross-functional collaboration skills
• Strong project management and organizational skills

Benefits

• Discretionary annual bonus
• Flexible work environment
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave
• 401(k) matching
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• Wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• Tickets to live events
• Music streaming services
• Salary range: $63,000 - $92,000 USD