Second Harvest of Silicon Valley is a nonprofit leader in ending local hunger, founded in 1974.
The IT Helpdesk Technician II is responsible for supporting end users, communicating with technical and non-technical staff and volunteers, and troubleshooting technical issues in a timely manner. The position requires strong analytical skills, excellent communication skills, and a positive, service-oriented personality. The job involves monitoring Zendesk helpdesk ticketing queue, updating and deploying Microsoft Intune image, troubleshooting Windows operating systems, and providing remote support to employees.
Second Harvest of Silicon Valley is a nonprofit leader in ending local hunger, founded in 1974.
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